| Company | Contract Number | Phone Number or Chat | URL | Login ID | Sales Rep | Notes |
|---|---|---|---|---|---|---|
| Oracle | 18065421 | https://support.oracle.com | nhuffnagle@ucsd.edu | Arielle Ezechukwu | Each Supported system has its own contract. Chat or Web Portal only | |
| VMware | 483965383 | Only through web portal | https://my.vmware.com | siohelp@ucsd.edu | Justin Kauffman | Some of the VMware licenses are under separate contracts but all under the one single account contract. |
| Red Hat | 1022107 | 888-GO-REDHAT (888-467-3342) | https://access.redhat.com | nhuffnagle-ucsd | Justin White | Support cases are created through the web portal and viewable by anyone on campus with access. |
| Vembu | +1-512-256-8699 | https://portal.vembu.com/ | nhuffnagle@ucsd.edu | Shriram Rangarajan | Appears email is the only way to get support for vembu. No Contract number either. | |
| Code42 | KR2S-PCCS-HTHK-4RPR | 888-314-8842 | https://community.code42.com | nate@coast.ucsd.edu | Jonathan Hoffman | |
| Dell | 1 (800) 624-9897 | https://www.dell.com/support/ | Jeanne Thornton | Each system's Service Tag is used for support | ||
| Advanced HPC | (877) 870-2472 | https://www.advancedhpc.com/ | Adam Jundt | Each system has its own support, no main contract. | ||
Aeon | (844) 236-6472 | http://www.aeoncomputing.com/ | Doug Johnson | |||
| SDSC | https://www.sdsc.edu/support/index.html | Jeff Filliez | ||||
| Splunk Enterprise | SPL- 41197503 | (1-855) 775-8657 | https://www.splunk.com/en_us/support-and-services.html | nhuffnagle@ucsd.edu | Megan Donnelly | Splunk rep added Nate to our contract. Credentials are in 1Password. |
Support Contact List
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