Knowledge Base

Contacts

• Support Contact List

Business Applications

• Filemaker Procedures for Version 16 and Newer

VMware

• Deploying a VMware VM test machine in the SIO Dev Cluster

Mac

• Enroll your Mac for management by Scripps IT

SIO CoLocation Facility

• Creating alarms on Watchdog devices

Networking

• Hostmaint (InfoBlox) data entry

ZFS

• ZFS replacing a Disk with multipathing

Redhat

• MegaCli - replace failed drive
• How to Rebuild mdadm RAID 1
• Update and Install NVidia Drivers
• RED HAT SATELLITE - Notes
• netfilter Cheat Sheet
• SELinux Cheat Sheet

Help Desk

Business Applications

• ★ How to login to download Adobe Acrobat
• How to Check Access to Data Source in Cognos
• "Sign in with Google"
• Space User Manual

Google Apps ( G Suite )

• ★ Google Email Setup
• ★ Google FAQ (G Suite for Education)
• ★ How to Activate My UCSD Google Account
• Migrate from Existing Google Drive to UCSD Google Drive
• Set Out of Office Auto-Response Message in UCSD Gmail
• Setting a Default Email Alias for Outgoing Emails

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FAQ

• ★ Signing In to Scripps IT Help Center
• ★ Connecting to scrippsadmin
• ★ Password Reset
• ★ Scripps Network Registration
• VNC remote connection
• Active Directory (AD) login

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Printing

• ★ Add a Printer from Scripps Printing Services
• Add a Printer from Scripps IT Printer Service
• Set a Default Printer
• Printing From MAC OS 10.10 to 10.13
• Printing stopped working after I changed my AD password
• Configuring Linux Printing for sio-nh3(Nierenberg Hall) using GUI tools

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PC

• ★ Windows 7/Vista to work with Samba/CIFS file sharing.

CrashPlan Backups

• ★ Install/Upgrade Code42 CrashPlan Backup App
• ★ Default Backup Settings
• UCSD Master Services Agreement with Code42

Macs

• ★ WiFi with UCSD-PROTECTED after changing password
• ScrippsHTML Hosting for Legacy Static HTML Sites
• Sort Attachments in Mail.app
• Macbook shopping comparison
• WAMS Training--Add a User & Keyfob
• Automatic updates for Macs

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Web Services

Birch Aquarium

• ★ Adding home page slides
• Password Protecting a Page

Web

• ★ How to create and edit existing content on the Scripps Website
• ★ Logging in to Scripps-hosted WordPress sites
• How to manage your Scripps Research Profile
• Updating Leadership Content
• Updating Leadership Content on Scripps Website
• Departmental Admin Voting App

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