Install/Upgrade CrashPlan Backup App

Part 1. Contact Scripps IT for a CrashPlan Account

Part 2. Download the CrashPlan App on your computer

Part 3. Install and Log in the CrashPlan App on your computer 


Part 1. Contact Scripps IT

1. If you don't already have a CrashPlan account setup  with SIO, please email to setup an account. Click here for information about the backup service offered through Scripps IT.  


Part 2. Download the CrashPlan App

2. From a web browser, visit

(This page is only available from the campus network.  Make sure your computer is connected to campus via one of these ways: ethernet, UCSD-PROTECTED, VPN).  


3. Login with your Active Directory credentials.  


4. Click on App Downloads on the left. 

5. Select the appropriate installer for the computer to be backed up. (see below for system requirements). 

If your computer is running the following operating systems, download CrashPlan version 5.  Otherwise download CrashPlan version 4.  

Windows operating systems:

  • Windows 7
  • Windows 8, 8.1
  • Windows 10

OS X and macOS operating systems:

  • macOS 10.11
  • macOS 10.12
  • macOS 10.13
  • macOS 10.14

Linux operating systems:

  • Red Hat Enterprise Linux 7.1 64-bit or higher
  • Ubuntu 14.04 (64-bit) or higher


Part 3:  Install and Log in the CrashPlan App

6. Install the downloaded installer on the computer to be backed up.  Open the newly installed CrashPlan app.  

7. Login using the Active Directory credentials of the person responsible for the backup account.  

Server address is


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